Shipping Information

What shipping methods are available?

We offer on-ground shipping through leading third-party courier companies of Pakistan.

How much will shipping cost?

All shipping is free.

How long will it take to get my package?

Our aim is to deliver your package within 2-4 days. You will have the ability to track your package from our website.

Do you ship internationally?

Yes, special arrangements can be made. Please do contact us before placing your order.

Payment Information

What payment methods are accepted?

Currently we are only accepting cash on delivery.

Is buying on-line safe?

Yes, completely safe. Your online personal data (ex. address, number) is safe with us.

Orders & Exchange

How do I place an order?

You can place an order through our website, by putting your selected item in the cart and then checking-out. We will send you an order confirmation email/text. We will provide you with a tracking number to track your package.

How can I cancel or change my order?

To cancel or change your order please contact us on the number provided or email us at sales@zemira.com.pk within 24 hours of placing your order.

Do I need an account to place an order?

No, you can place an order as a guest.

How do I track my order?

You can track your order with the tracking number that you will receive on our website or the courier company’s website.

What is you return/exchange policy?

We offer a 7-days return/exchange policy. You can view the complete policy at Return & Exchange policy.